Frequently Asked Questions
We strive to make all of our information as accessible as possible, even when the practice isn’t open.
Below you can find questions regularly asked by patients.
Are you accepting new patients?
Yes, we welcome new private patients. Please contact reception or book online to get started.
Do you offer NHS treatment?
We do not have an NHS contract and provide only private dental care. You can find our price guide on our website.
Do you offer payment plans?
Yes. We offer monthly dental plans with Denplan to help spread the cost of routine care and provide peace of mind. You can find more information on our Denplan plans and monthly costs on our website.
How do I book an appointment?
You can book online, call our reception team, or visit the practice in person.
Do you offer emergency appointments?
Yes. We reserve daily emergency slots for patients experiencing pain, swelling, trauma, or dental infections. Please call us as early as possible or book online.
What should I do if I need to cancel or change my appointment?
We kindly ask for at least 24 hours’ notice. Late cancellations or missed appointments may incur a fee.
How often should I visit the dentist?
Most patients benefit from a check-up every 6 months, though some may need more frequent reviews depending on gum health and risk factors.
What happens at my first appointment?
Your first visit usually includes a full dental examination, gum health assessment, oral cancer screening, and X-rays if required. We’ll also discuss any concerns and treatment options.
Do dental treatments hurt?
Modern dentistry is very comfortable. We use effective local anaesthetic, and most patients are surprised by how pain-free treatment is.
Do you offer cosmetic dentistry?
Yes. We provide treatments such as tooth whitening, composite bonding, veneers, same-day crowns, and Invisalign.
What should I do if I have dental pain?
Contact us as soon as possible. If we are closed, you can use the 111 NHS helpline to receive advice. Denplan patients can call 0800 844 999 for emergency advice and care.
£65 New Patient Consultation
We are accepting new patients so fill out the form below or call 01793 521646
Why Choose us?
Personal Service
We will take care to treat you as an individual listening to any wishes and concerns you may have and all treatments will be fully discussed with our treatment co-ordinator.
Our Service to You
We take great pride in our dental service and always aim to give our patients excellent customer service, all the way from our reception team to our dentists.
Feedback is welcomed and we are pleased to share a number of testimonials from previous happy patients.
We are also very proud to be accredited under the prestigious Denplan Excel scheme.
Finance options
We offer our patients a variety of finance options. We also provide payment options as a registered member of the Denplan scheme.
Continuous Professional Development
Our team has considerable experience in a wide range of fields of aesthetic dentistry & regularly attend courses to keep up to date with current developments.
Emphasis on your dental health
We place great emphasis on preventative dentistry and encourage our patients to regularly visit our dental hygienist to maintain their smile with routine dental care.